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By Phillip Myers
The world of managed services isn't what it used to be. In the past, clients simply turned over the technical reins to their managed service provider (MSP), and the MSP would handle whatever IT functions were part of the agreement. Today, this sort of relationship just ...
Read MoreBy Phillip Myers
If you're already part of the ConnectWise ecosystem, you know how this suite of complementary solutions can streamline and automate your work as a managed service provider (MSP). In today's competitive MSP market, however, it's no longer enough to simply provide service...
Read MoreBy Phillip Myers
Every MSP knows how it important it is to maintain positive relationships with clients; after all, it's a lot harder and more expensive to acquire a new client than it is to retain an existing one. Understanding the most common reasons why companies leave their MSPs is ...
Read MoreBy Phillip Myers
Your clients are your MSP business's most valuable assets, and lost clients can impact your business in a big way. If you're not tracking these critical...
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Join the growing community of next-gen IT MSP's who are utilizing Captain's Chair