MSP

October 15, 2019 Captain’s Chair – Partnering with the ConnectWise Ecosystem

By Phillip Myers

If you're already part of the ConnectWise ecosystem, you know how this suite of complementary solutions can streamline and automate your work as a managed service provider (MSP). In today's competitive MSP market, however, it's no longer enough to simply provide service...

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November 15, 2019 Top Reasons Why Companies Leave Their MSP’s – The Captain’s Chair Solution

By Phillip Myers

Every MSP knows how it important it is to maintain positive relationships with clients; after all, it's a lot harder and more expensive to acquire a new client than it is to retain an existing one. Understanding the most common reasons why companies leave their MSPs is ...

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December 17, 2019 The True Cost of Client Churn

By Phillip Myers

Your clients are your MSP business's most valuable assets, and lost clients can impact your business in a big way. If you're not tracking these critical...

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